Your Best Value

Remember when most businesses were local family owned businesses? Remember the corner drug store, the mom and pop supermarket, the full service gas station? Remember the extra detail, quality, and service you received from those small businesses? That was a time when generally the owner of the business actually worked at the business, and took pride in insuring that every customer received the best service possible.

Now fast forward to today’s market place of corporate owned big box stores and mega corporations, with hundreds and thousands of employees. Fast forward to companies whose employees have never met the owner, to companies where quality and service have taken a back seat to profits and volume. These large companies can generally sell you a cheaper product, but along with that often comes the result of cheaper quality and cheaper service.

So how could Besco Steel be the Best Value in steel, when our prices are sometimes higher than the large steel companies?

That is a simple question with a simple answer. We save you money by taking the time and effort to discuss your project with you. Sometimes a customer is simply not aware of the products and processing options that may be available to them. We take the time to discuss your project to see if what you are asking for is the best value for you. One recent example is a customer who called our sales department asking for a quote on two 20ft lengths of square tubing. Our competitors had quoted them exactly what they asked for, two pieces at $20.00 each for a total of $40.00. We took the time to discuss what the customer actually needed, they told us they really only needed three pieces 8ft long, but they knew they would have to buy two 20ft lengths in order to be able to get what they needed. After discussing this with the customer, we told them that square tubing was also available in 24ft lengths. They were unaware of this. We were able to quote the customer one 24ft length of tubing (in which he was able to get the three 8ft lengths) at $28.00. Although our price per foot was a little higher than our competitor, we were able to save that customer $12.00 over the price of our competitor, which made going with Besco Steel this customer’s Best Value.

Here at Besco Steel supply of Nashville, we pride ourselves in putting our customers first in everything we do. We are an organization built upon the foundation of customer service. We are a family owned company that prides itself in providing exceptional customer service. We want to insure you that with Besco Steel you will receive a quality product in a timely fashion. Every product that we sell goes through an average of four quality control checkpoints before the customer ever receives the item. When you combine the quality control standards, exceptional customer service, and “call ahead/on time” delivery service it is easy to see why Besco Steel is your Best Value in Steel.